a enterprise Service or Help Desk. Proficiency with ticketing systems such as Jira Service Management, Genesys Cloud contact...
Frequency Structure Simulator (HFSS) or equivalent SystemVue/Genesys or equivalent Advanced Design System (ADS...
a enterprise Service or Help Desk. Proficiency with ticketing systems such as Jira Service Management, Genesys Cloud contact...
: Gathers and verifies large datasets from multiple sources, including SKPI dashboards, Genesys contact center data, Microsoft...: - SKPI - Performance metrics and KPI tracking - Genesys - Contact center analytics and operational data - Microsoft...
with Model-Based Systems Engineering tools (e.g., MagicDraw, Rational Rhapsody, Cameo, Genesys, etc.). Peraton offers enhanced...
Job Summary: This role will identify the key product features and capabilities to be built for Salesforce, Genesys... various products (i.e. Salesforce, Genesys, etc.) and needs of the organization. Outline short- and long-term goals and make...
CCaaS competitive landscape (e.g., Genesys, NICE CXone, Amazon Connect) and effectively position Avaya's differentiation... Multiple industry and vendor certifications such as Microsoft, Cisco or Genesys Footer Applicants must be currently...
. Experience with EPIC scheduling (Cadence, Referrals, or Decision Tree workflows) is preferred. Familiarity with Genesys Cloud...
Structure Simulator (HFSS) or equivalent SystemVue/Genesys or equivalent Advanced Design System (ADS) or equivalent...
center technologies (e.g., Salesforce, Zendesk, Five9, Genesys). Strong analytical skills, excellent verbal, written...