Workforce Management Analyst
, and Adherence. Experience with contact center technologies and Workforce Management platforms, including Genesys Cloud, NICE IEX...
, and Adherence. Experience with contact center technologies and Workforce Management platforms, including Genesys Cloud, NICE IEX...
solutions, including Amazon Connect and Genesys CloudCX - Driving the development and customization of contact center software... and strategy - Utilizing AI-powered contact center solutions effectively - Implementing Amazon Connect and Genesys CloudCX...
interactions - Utilizing Amazon Connect and Genesys CloudCX to optimize contact center architecture and operations - Developing...
center/IVR platforms (Genesys, NICE, Avaya, Cisco) Experience with Agile tools such as Jira and Confluence Working...
- Implementing omnichannel contact center solutions with Amazon Connect and Genesys CloudCX Travel Requirements Up to 80...
, Cameo, Genesys, etc.) At V2X, we are deeply committed to both equal employment opportunity, including protection...
as a platform administrator or super-user for systems such as RingCentral, Five9, Genesys, NICE CXone, or similar cloud-based...
, Cameo, Genesys, etc.) At V2X, we are deeply committed to both equal employment opportunity, including protection...
as a platform administrator or super-user for systems such as RingCentral, Five9, Genesys, NICE CXone, or similar cloud-based...
, ON office location Intermediate computer skills in Salesforce.com, MS Office, and Genesys Coloplast employees...