. Demonstrate the ability to use typical call center systems such as Genesys and maintain a working understanding of the Child Care...
Lex, Google Dialogflow, Azure Bot Service, Genesys,) Troubleshoot issues related to bot performance, voice recognition...
, Oncology, General Medicine, Hospice (2S) Schedule: Evenings, 1:00 pm - 11:30 pm Hospital: Henry Ford Health Genesys Location... Information Organization: Henry Ford Health Genesys Hospital Department: Med Surg 2S Shift: Evening Job Union Code...
and manages CCaaS platforms (e.g., NICE CXone, RingCentral, Five9, Genesys, AWS Connect) Leverages Omnichannel tools (voice...
like SAP, Genesys and other internal and third-party applications. This role is instrumental in delivering structured...
, Google Workspace, and Coda Hands-on experience with Salesforce, Contact Centers (e.g. Genesys), SaaS integrations...
of Delta’s product lines desired Systems proficiency (SAP, Salesforce, and MS Office) Genesys Phone system experience...
Technical Skills · Strong knowledge of CCaaS Software Solutions, Genesys and Five9. · Strong knowledge of telephony, telecom...
Technical Skills · Strong knowledge of CCaaS Software Solutions, Genesys and Five9. · Strong knowledge of telephony, telecom...
), radwell.com, Genesys Cloud (CTI/IVR/screen-pop), and marketing cloud, & data platforms. o Select and govern integration....com, Genesys, payments, tax, shipping) using reliable patterns (Platform Events, CDC, queues, middleware). o Observability...