. Must be able to pass rhythm strip test during interview. Additional Information Organization: Henry Ford Health Genesys...
Contact Center solutions such as Genesys, NICE, Verint, or Cisco. 2+ years of experience with SIP (Session Initiation...
to Friday and every other weekend Hospital: Henry Ford Health Genesys Location: Grand Blanc, Michigan GENERAL SUMMARY...: Henry Ford Health Genesys Hospital Department: Emergency Services Admin 001 Shift: Night Job Union Code: Not Applicable...
, and implementing end to end architecture using the latest technologies such as Genesys Pure Cloud, Five9, Amazon Connect, Cisco, Avaya...
, and collaborate on the integration of technologies like Amazon Lex, Genesys, and Verint for enhanced work management and customer... for efficient call routing and improved customer experiences. Collaborate with team members on the integration of Genesys Cloud...
, and integration strategies for major EHR and CTI platforms (Epic, Cerner, Genesys, Cisco, etc.). Represent Hyro as a clinical thought... platforms (Epic, Cerner, CTI/CCaaS such as Genesys/Cisco, CRM, or digital engagement tools) with a deep understanding...
(Avaya, Cisco, Genesys) to Amazon Connect for a healthcare payer environment. This role owns strategy, delivery...
a matrix driven organization AWS connect Genesys on Prem Contact Center Proven knowledge on technology such as Java...
or internal upgrades. + Represent DJCS in tool vendor communities (e.g., Genesys, Verint, Salesforce), ensuring visibility...
center platforms (Amazon Connect, Genesys, NICE, etc.). Strong understanding of telephony fundamentals, SIP, call routing...