: · Experience preferred, not required. Additional Information Organization: Henry Ford Health Genesys Hospital Department...
will play a pivotal role in bridging our Genesys contact center platform and Salesforce CRM ecosystem. This position focuses... Responsibilities User Onboarding and Configuration: Lead the end-to-end onboarding process for new users in Genesys and Salesforce...
transcription and auto summarization, API Integrations, and Agent Migrations from Genesys to Amazon Connect. You'll enjoy the...
) CRM (Salesforce) Contact center (Genesys) Pricing, inventory, and forecasting platforms Enterprise data..., Genesys, pricing/forecasting tools. Direct experience in digital & AI transformation programs, modernizing legacy stacks...
enterprise AI tools such as Claude, GPT-4/4o, ChatGPT Enterprise, Copilot, Glean, Shelf, and Genesys AI. Drive innovation...
: The Integration and Support Specialist will play a pivotal role in bridging our Genesys contact center platform...-to-end onboarding process for new users in Genesys and Salesforce, including account setup, role-based access configuration...
, Transfer Center, Bed Placement, Voalte, Genesys, and Teams to keep care moving smoothly. 💡 What You’ll Do Triage calls...
, Visure, GENESYS, or similar requirements management tools) Professional Engineer (PE) license or Systems Engineering...
tools like HFSS, Genesys or ADS. Design, test, and verify products, concepts, specifications, devices, and systems...
including Epic, Transfer Center, Bed Placement, Voalte, Genesys, and Teams to keep care moving smoothly. 💡 What You’ll...