AI tools such as Claude, GPT-4/4o, ChatGPT Enterprise, Copilot, Glean, Shelf, and Genesys AI. Drive innovation in document...
platforms (Five9, NICE CXone, Genesys Cloud, Amazon Connect, Talkdesk, etc.). Strong understanding of telephony and networking...
and social media management Expertise in cloud contact center ecosystems (Genesys, Amazon Connect, NICE, Five9) and/or cloud...
platforms Strong familiarity with UC ecosystems (Genesys Cloud, Microsoft Teams Phone, SIP trunking,). Ability to analyze...
tools: Mentor DX Designer or equivalent. High Frequency Structure Simulator (HFSS) or equivalent. SystemVue/Genesys...
Offer: Interview # of Openings: 1 Contract Length: 13 weeks Interview Preference: Will call candidates directly Location: 1 Genesys...
Background working on call center applications Experience with Genesys or AI platforms Exposure to voice analytics...
or experience, if applicable. Additional Information Organization: Henry Ford Genesys Ambulatory Health Services Department...
Ford Genesys Location: Grand Blanc, Michigan GENERAL SUMMARY: Review and assist with daily clinical staffing... Health Genesys Hospital Department: Nurse Staffing 001 Shift: Rotating Union Code: Not Applicable Additional...
) - Completing review of calls, emails, requests through internal system (Genesys call & screen recording) - Documenting & scoring...