and optimizing CRM, helpdesk, or contact center platforms (e.g., Zendesk, Gorgias, Salesforce Service Cloud). Experience developing...
(Not Required): Experience with CRM tools (Shopify, Gorgias, Dialpad) Interest in healthcare Perks & Growth: Full paid training (no prior...
customer service and CRM tools such as Gorgias or Zendesk, Shopify, 3PL dashboards, and Amazon Seller Central. * Ability...
integrates with Gorgias and Management Systems (WMS) to sync inventory and order data. Streamlining order fulfillment processes..., including automated picking, packing, and shipping. Utilizing Shopify's and Gorgias features for order management, fulfillment...
details, and brand storytelling to confidently educate and inspire clients Technology & Process Optimization Administer Gorgias... for ticket routing, automation, and performance tracking Oversee Gorgias, eCommerce Returns Portal and Repairs Portal—ensuring...
What You'll Do Lead Operations: Manage order flows (Shopify, NetSuite, Salesforce, Gorgias, Loop Returns), escalations...
across email, chat, social media, and Gorgias to ensure timely and consistent responses. Train new hires and develop ongoing training... or customer support management (e-commerce or retail preferred). Strong working knowledge of Shopify, Gorgias, and social...
and Engineering to close feedback loops Proficient in Gorgias, Talkdesk, Shopify Benefits Full-time Apple computer and all the...
AI solutions with support CRMs such as Zendesk, Gorgias, and Kustomer, including configuring workflows, ticketing logic, and data...
(Zendesk, Gorgias, Salesforce Service Cloud, etc.). Demonstrated ability to design and track customer service KPIs and drive...