Customer Service and Quality Support Manager
: Microsoft Office, experience with on-line customer service platforms Strong data analysis skills. Gorgias (or CX platform...
: Microsoft Office, experience with on-line customer service platforms Strong data analysis skills. Gorgias (or CX platform...
or enterprise software Experience integrating AI solutions with support CRMs such as Zendesk, Gorgias, and Kustomer, including...
with tools like Shopify, Bloom, Gorgias, TOCK and Microsoft Office You're a strong communicator with excellent organizational...
of Shopify Plus, and a willingness to learn existing platforms like Gorgias, Loop Returns, AIMS, and others, while constantly... of platforms including email, website, and social media, utilizing our existing systems like Shopify, Loop Returns, and Gorgias...
findings into actionable plans Experience using tools such as Gorgias and Slack Strong written and verbal communication...
integrates with Gorgias and Management Systems (WMS) to sync inventory and order data. Streamlining order fulfillment processes..., including automated picking, packing, and shipping. Utilizing Shopify's and Gorgias features for order management, fulfillment...
What You'll Do Lead Operations: Manage order flows (Shopify, NetSuite, Salesforce, Gorgias, Loop Returns), escalations...