, managing operational workflows, and leveraging systems including SAP, eVisibility, Shopify, and Gorgias to maintain seamless..., and Gorgias to manage orders, customer communications, and workflow tracking. Support data accuracy and system updates related...
, and delivering luxury guest experiences You're tech-savvy with tools like Shopify, Bloom, Gorgias, TOCK and Microsoft Office You're...
like Shopify, Gorgias, or similar platforms Key Traits Ownership mindset — you treat the function as your own Structured...
across teams 2. Systems & Process Optimization Align and optimize Shopify, 3PL partners, and internal tools (Gorgias, Klaviyo...
2. Systems & Process Optimization Align and optimize: Shopify 3PL (Quiet / Stord) internal tools (Gorgias...
, Gorgias, or similar platforms Key Traits Ownership mindset Structured and detail-oriented Proactive and solution-driven...
customer service platforms such as Gorgias Improve post-purchase experience and operational workflows Support system cleanup...
, SOPs & Documentation Own the macro library in Gorgias (our CRM) — updating, retiring, and creating macros as processes... — not just as a user, but as someone who can build things in it. You'll need to be fluent across: Gorgias (our CRM) Google...
multi-site or multi-vendor CX operations Comfort with helpdesk and telephony platforms — Gorgias and Aircall experience...
quickly Working knowledge of Google Suite (Docs, Sheets, Gmail, Drive) Experience with or ability to quickly master: Gorgias...