of Shopify Plus, and a willingness to learn existing platforms like Gorgias, Loop Returns, AIMS, and others, while constantly... of platforms including email, website, and social media, utilizing our existing systems like Shopify, Loop Returns, and Gorgias...
findings into actionable plans Experience using tools such as Gorgias and Slack Strong written and verbal communication...
and optimizing CRM, helpdesk, or contact center platforms (e.g., Zendesk, Gorgias, Salesforce Service Cloud). Experience developing...
and optimizing CRM, helpdesk, or contact center platforms (e.g., Zendesk, Gorgias, Salesforce Service Cloud). Experience developing...
integrates with Gorgias and Management Systems (WMS) to sync inventory and order data. Streamlining order fulfillment processes..., including automated picking, packing, and shipping. Utilizing Shopify's and Gorgias features for order management, fulfillment...
details, and brand storytelling to confidently educate and inspire clients Technology & Process Optimization Administer Gorgias... for ticket routing, automation, and performance tracking Oversee Gorgias, eCommerce Returns Portal and Repairs Portal—ensuring...
What You'll Do Lead Operations: Manage order flows (Shopify, NetSuite, Salesforce, Gorgias, Loop Returns), escalations...
. Familiarity with Shopify, Gorgias, Klaviyo, or Loop is a plus. Work Environment This role is remote so you'll need a reliable...