control Staff (levels, turnover, training & morale) Oversee customer service metrics (Medallia) Brand operations...
/process cancellations following procedures in place to retain member Assists GM with management of Medallia to ensure...
and other applicable government regulations. Proactively achieve consistently high Medallia scores through establishing good rapport...
relations and corporate guest relations, all external guest correspondence and internal communications, including Daily Medallia...
requirements Final evaluation of associates to ensure all touch points are adhere to Utilize Medallia feedback and measure...
excellent CSI scores (90% or higher), as measured by their vehicle manufacturer's survey platform (Medallia, etc.) HIGH...
and other applicable government regulations. Proactively achieve consistently high Medallia scores through establishing good rapport...
training requirements Final evaluation of associates to ensure all touch points are adhere to Utilize Medallia feedback...
systems including CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Has deep understanding of P...
systems, such as but not limited to;Personify, Medallia, Campdoc, Teams, and Basware. o Be aware of and support a budget...