Guest Services Supervisor
. Understand the importance of Medallia scores and actively work to enhance guest satisfaction. Adhere to all company policies...
. Understand the importance of Medallia scores and actively work to enhance guest satisfaction. Adhere to all company policies...
& Marketing. Develop familiarity with Medallia (guest satisfaction survey) results and trends, identifying guest-related issues...
for all. Regularly gather member feedback to continuously improve the service and environment. Check and respond to Medallia surveys...
accurate details in advance to all departments. Proactively achieve consistently high Medallia scores through establishing...
all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed...
in programming and deploying surveys using Qualtrics or Medallia, or a similar survey utility. Willingness to learn additional...
and procedures are followed. Have up to date checklists in place. Provide exceptional guest services. Closely monitor Medallia... survey, gather information, and reply to the guests. Run reports and notice trends in Medallia and 3rd party reviews. Work...
and procedures are followed. Have up to date checklists in place. Provide exceptional guest services. Closely monitor Medallia... survey, gather information, and reply to the guests. Run reports and notice trends in Medallia and 3rd party reviews. Work...
in parallel Proficiency in MS Office (Word, Excel, Outlook, Access), ProfitSword, Medallia, and HMS Ability to create a cohesive...
including Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Valid driver’s license. High...