Technical Support Analyst 4
/output devices, etc.). Manages and monitors customer IT issues using helpdesk tools – ServiceNow, Ivanti, and SharePoint...
/output devices, etc.). Manages and monitors customer IT issues using helpdesk tools – ServiceNow, Ivanti, and SharePoint...
for new hires, modifying and managing their accounts in Active Directory. Document and track issues in the ServiceNow... like ServiceNow. Proficient in Excel with strong attention to detail. Excellent verbal and written communication skills...
ServiceNow Work directly on projects in a test manager or similar technical lead role May be responsible for the technical... and communicate thoughts clearly. PREFERRED EXPERIENCE: ServiceNow Test Management experience a plus Utilities experience...
. Document required information through our client ticket management application known as ServiceNow, while being in compliant...
: Collect, organize, and analyze data from various sources such as ServiceNow, Excel, Word, SharePoint, and other business..., and visualizations. Preferred experience with ServiceNow. Strong work ethic and commitment to quality. In-depth understanding...
management and troubleshooting. Experience using a ticketing system (e.g., ServiceNow) is preferred. A minimum of 1 year... to Have Skills/Experience: Networking experience in a professional setting. Familiarity with ServiceNow or other ticketing systems...
applications such as Salesforce, Workday, ServiceNow, and others. Basic understanding of SOA and API-led connectivity...
for incident, request, demand, resource management, automation, and user support requests. I.E., ServiceNow Leadership and people...
. Day to day, you'll be the primary orchestrator during major outages - driving communication through ServiceNow, managing... Required Skills & Experience 3+ years of enterprise incident management experience ServiceNow hands-on experience Bridge call...
*** IAT Level 2 Cert Requirements: CompTIA Security+ CE or equivalent Mandatory SKILLS: Javascript ServiceNow Certified...