Preferred Requirements Experience with HRIS or recruiting systems such as Greenhouse ATS, Workday, and ServiceNow Proficiency...
to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data...
to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data...
and software troubleshooting Document and manage support tickets using ServiceNow. Escalate complex issues to Level 2 or Level 3... effectively in a structured, metrics-driven environment. Preferred Qualifications Experience using ServiceNow or similar...
) ServiceNow (ticketing, workflows, reporting) Azure Portal, Azure CLI, ARM/Bicep familiarity Linux (RHEL/Ubuntu) and Windows...
. Deep knowledge of AWS Connect features, APIs, and integrations with CRM and ticketing platforms (Salesforce, ServiceNow...
best practices. Extensive hands-on expertise with ITSM platforms, including EasyVista and ServiceNow;strong understanding of CMDB..., ServiceNow, Root Cause Analysis, Azure, AWS, Microsoft 365, Entra ID, Security Operations, Operational Resilience, Salesforce, IT...
to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data...
Office systems is highly desired - Project Management Professional (PMP) Certification is highly desired - ServiceNow...
improvements aligned with ITIL, ServiceNow, and Commonwealth IT policy standards. Key Responsibilities Monitoring... & Operations Document incidents and problems with full observability context in ServiceNow, including metrics, timelines, and root...