Technical Support
domain expertise Hands-on Blue Planet Inventory experience Nice to have skills: ServiceNow Troubleshooting...
domain expertise Hands-on Blue Planet Inventory experience Nice to have skills: ServiceNow Troubleshooting...
and respond to L1 monitoring alerts and ServiceNow incidents within defined SLA timelines. Execute runbook-driven tasks... stability and service delivery. Follow change management standards, including executing approved ServiceNow Changes, CTASKs...
, or a similar role Familiarity with ticketing systems such as ServiceNow, Zendesk, Jira, or similar Strong written and verbal...
what's achievable. Recognized as a Microsoft Gold Partner, a ServiceNow Elite Partner, and recipient of multiple Partner of the Year...
such as ServiceNow or similar platforms Troubleshoot and resolve complex infrastructure and routing issues across legacy and cloud...
with scripting and automation Experience integrating monitoring tools to operate through ServiceNow Experience automating alerts...
(Must Have) Networking, DNS (Must Have) ServiceNow ITSM MS Word, Excel, Access, PowerPoint Skills • 10+years experience... Must have experience with servicenow ITSM and SailPoint IIQ integrations with servicenow catalog, servicedesk, governance connectors...
to grant user access. Maintain documentation for Compliance leveraging ServiceNow. Compliance & Reporting: Assist...
software (e.g., Microsoft Project, ServiceNow PPM Module). Expert level knowledge of multiple project management methodologies... while introducing the right level of structure Experience with ServiceNow Strategic Portfolio Management module AI Literacy...
of ServiceNow solutions. This role requires a solid understanding of the ServiceNow platform, including modules, ACLs, flows..., and maintain automated test scripts using ServiceNow ATF Create test cases based on functional and technical requirements...