Assist in monitoring and analyzing security events and incidents. Support the implementation and maintenance of security measures and controls. Conduct vulnerability assessments and penetration testing. Help develop and update security poli...
Manage L1 support Readiness - Own All L1 support cases initial response, routing for the Emerald customers Proactive Monitoring & Assurance - Prevent operational disruptions through continuous system and integration oversight. Customer-Spec...
Work with business partners and senior analysts to clarify reporting and analysis needs, document requirements, and define measures. Build, update, and maintain Power BI reports and dashboards that present key performance indicators (KPIs) ...
Serve as a senior resource for complex client, tax, and service related questions Provide guidance to team members on client relationship management and complex account situations Assist with client escalations requiring additional experien...
Lead multiple customer implementation projects from kickoff through go-live. Develop and manage project plans, timelines, scope, and resource needs. Identify and resolve project risks, issues, and roadblocks. Set clear customer expectations...
Shape Customer Narratives & Pursuits - Partner with Sales and Pre-Sales teams to understand customer priorities, business challenges, stakeholders, and opportunity requirements. - Apply UKG's enterprise, portfolio, solution, industry, and a...
Agent Development: Design, build, test, and deploy production-grade AI agents using Google ADK and other agentic platforms such as the Anthropic Claude SDK and LangGraph. Write clean, maintainable, and efficient code for agent workflows, to...
Lead multiple customer implementation projects from kickoff through go-live. Develop and manage project plans, timelines, scope, and resource needs. Identify and resolve project risks, issues, and roadblocks. Set clear customer expectations...
Lead UKG's monthly, quarterly, annual, and long-range workforce planning cycle in partnership with Finance, HR Business Partners, Talent Acquisition, People Analytics, and business leaders. Build a scalable enterprise workforce planning...
Enterprise Solutions & Experience (ESE) is UKG's enterprise technology organization and a key transformation partner to the business. ESE brings together the technology, platforms, architecture, and delivery capabilities that support UKG's ...