Work Force Management Analyst

of experience in a contact center or support environment. Proficiency with Calabrio, IEX, Verint, or Aspect WFM platforms...

Lugar: Denver, CO | 04/12/2025 23:12:33 PM | Salario: S/. No Especificado | Empresa: Autodesk

Senior Manager Contact Center Technical Solutions

), Google CCAI, Amazon Lex, Microsoft Bot Framework Workforce Management: NICE IEX (preferred), Verint, Genesys WFM, Calabrio..., Analytics Tools: NICE Enlighten, CallMiner, Verint Speech Analytics Experience with cloud platforms (AWS, Azure, GCP) and cloud...

Lugar: Plano, TX | 04/12/2025 18:12:02 PM | Salario: S/. No Especificado | Empresa: Public Storage

BPO Call Center Workforce Manager

following is preferred): Verint / Verint Impact 360 NICE IEX WFM (highly preferred) Genesys Cloud WFM Aspect / Alvaria...

Lugar: Dallas, TX | 04/12/2025 18:12:13 PM | Salario: S/. $70000 - 80000 per year | Empresa: Telvista

Senior Manager Contact Center Technical Solutions

), Google CCAI, Amazon Lex, Microsoft Bot Framework Workforce Management: NICE IEX (preferred), Verint, Genesys WFM, Calabrio..., Analytics Tools: NICE Enlighten, CallMiner, Verint Speech Analytics Experience with cloud platforms (AWS, Azure, GCP) and cloud...

Lugar: Plano, TX | 03/12/2025 22:12:51 PM | Salario: S/. No Especificado | Empresa: Public Storage

Associate WFM Analyst, LiveCall

, and expertise in telephony and workforce management platforms, specifically Five9 or similar systems and Verint Workforce Management... Five9 dashboards and Verint WFM tools. · Adjust schedules, skill assignments, and routing strategies to maintain service...

Lugar: USA | 27/11/2025 18:11:54 PM | Salario: S/. No Especificado | Empresa: ResMed