Client Support Analyst, II (Temporary)
., Zendesk, Intercom, Jira) and CRM systems (e.g., Salesforce). Basic understanding of SaaS platforms and web technologies...
., Zendesk, Intercom, Jira) and CRM systems (e.g., Salesforce). Basic understanding of SaaS platforms and web technologies...
to customers. Experience with CRM systems and Microsoft Office. Familiarity with Zendesk, Microsoft Teams, Magic Arena...
: Requirements: Minimum 1 year of customer service or support experience Experience with CRM software (such as Salesforce, Zendesk...
, ServiceNow, OpsGenie, ZenDesk, NewRelic, etc.) Active user of digital products Familiarity with all platforms, including web...
like Zendesk. Write scripts and outlines for training videos or onboarding workflows. Produce written content that simplifies... or Zendesk. Experience writing user-facing guides or procedural documentation. Comfortable independently delivering small-group...