of related experience. Familiarity with ITSM Ticketing systems like ServiceNow, Remedy, or Zendesk. Familiarity with remote...
in responding to user support requests using Zendesk – including creating and/or maintaining user accounts, scripts, codes, reports...
to address feedback and issues identified by fans Monitor fan inquiries in Zendesk and sentiment on message boards and social..., marketing, and sales teams Experience creating reports and presentations via PowerPoint Experience with Zendesk...
of related experience. Familiarity with ITSM Ticketing systems like ServiceNow, Remedy, or Zendesk. Familiarity with remote...
in technical support, help desk, or customer support Experience using ticketing systems (e.g., ServiceNow, Zendesk, Jira...
in technical support, help desk, or customer support Experience using ticketing systems (e.g., ServiceNow, Zendesk, Jira...
with Python or R Familiarity with Tableau or similar tools Experience using a ticketing or support system (e.g., Zendesk...
with Python or R Familiarity with Tableau or similar tools Experience using a ticketing or support system (e.g., Zendesk...
, Freshservice, Jira Service Management, Zendesk) within established SLAs. Remote Monitoring & Management: Use RMM tools (e.g...
: XLOOKUP, Power Query, macros. · Experience working in CRMs (Zendesk, Salesforce Service Cloud, Freshdesk, or similar...