Supervisor, Seasonal Hourly
, Genesys, iCA, Gladly, Zendesk, Avaya and Eddie GXO is a leading provider of cutting-edge supply chain solutions to the...
, Genesys, iCA, Gladly, Zendesk, Avaya and Eddie GXO is a leading provider of cutting-edge supply chain solutions to the...
to customers. Experience with CRM systems and Microsoft Office. Familiarity with Zendesk, Microsoft Teams, Magic Arena...
on high volume of client outreach and response in Zendesk Work in Kobalt’s rights management system to add relevant client..., inbox ticketing platforms (Zendesk) and general project management ( ) Why Choose Us At Kobalt, we’ve championed...
, Zendesk and CRM Excellent customer service delivery – demonstrated empathy, patience and understanding in stressful customer...
: Requirements: Minimum 1 year of customer service or support experience Experience with CRM software (such as Salesforce, Zendesk...
, ServiceNow, OpsGenie, ZenDesk, NewRelic, etc.) Active user of digital products Familiarity with all platforms, including web...
like Zendesk. Write scripts and outlines for training videos or onboarding workflows. Produce written content that simplifies... or Zendesk. Experience writing user-facing guides or procedural documentation. Comfortable independently delivering small-group...