managers and regional leaders. Process Zendesk tickets for support needs, including onboarding issues, missing survey data... experience or Voice of the Customer principle and practices Knowledge of helpdesk or ticketing tools (Zendesk, Freshdesk...
: XLOOKUP, Power Query, macros. · Experience working in CRMs (Zendesk, Salesforce Service Cloud, Freshdesk, or similar...
, DHCP). Preferred Qualifications Experience with ticketing systems (e.g., Jira, Zendesk) or IT service management tools...
(e.g., Jira, Zendesk) or IT service management tools. Basic knowledge of Active Directory and user account management...
. Knowledge of UT accounting and procurement systems. Experience with ticketing systems such as ZenDesk. Experience with Box...
working in hospitality, sales or in a call center Bilingual is a plus, but not necessary Knowledge of ZenDesk...
working in hospitality, sales or in a call center Bilingual is a plus, but not necessary Knowledge of ZenDesk...
(e.g., Zendesk, Intercom), Salesforce, or content management systems is a plus Fluency in written and spoken English...
required, but analytical mindset is a must Familiarity with SaaS platforms, customer support tools (Zendesk, Salesforce, Intercom), or CRM/CS...
service ticketing system (e.g., Zendesk, Talkdesk, SalesForce) desired Previous remote work experience Experience in the...