experience in technical support, help desk, or customer support Experience using ticketing systems (e.g., ServiceNow, Zendesk...
experience in technical support, help desk, or customer support Experience using ticketing systems (e.g., ServiceNow, Zendesk...
(Zendesk, Salesforce, Confluence) is a plus Great listening skills, connects well with others, and is empathetic of the...
and updates. Requirements: Top 3 Technical Requirements Experience with CRM or support platforms (Zendesk, Salesforce...
like Zendesk. Write scripts and outlines for training videos or onboarding workflows. Produce written content that simplifies... or Zendesk. Experience writing user-facing guides or procedural documentation. Comfortable independently delivering small-group...