like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. Documentation & Process Management: Proficiency...
of ticketing systems such as Autotask PSA, ServiceNow, Zendesk, or similar. Documentation Tools: Proficiency in using...
Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the... growth, align with customer goals, and deepen Zendesk’s impact across the SMB landscape. What You'll Be Doing: Drive top...
, Admin Console) Basic understanding of networking (TCP/IP, VLANs, VPNs) Experience with helpdesk or Zendesk ticketing...
& technical support for a software company is preferred) Prior experience using a CRM, such as Salesforce or Zendesk...
& technical support for a software company is preferred) Prior experience using a CRM, such as Salesforce or Zendesk...
Skills That Could Add Value: Experience using CRM tools such as Zendesk. Previous people-management or team-lead experience...
skills, patience, compassion, enthusiasm, and diligence. Experience with ticketing software (Zendesk is a plus). Bonus...
needed to effectively leverage our core systems, including Atria’s own custom built tools as well as Monday.com, ZenDesk, Slack, and Gmail...
& technical support for a software company is preferred) Prior experience using a CRM, such as Salesforce or Zendesk...