Creative Technical Support Specialist
After Effects. Experience with ticketing or task management systems like Zendesk, JIRA, Bugzilla, Basecamp, or Asana...
After Effects. Experience with ticketing or task management systems like Zendesk, JIRA, Bugzilla, Basecamp, or Asana...
data in systems such as Microsoft 365, Google Workspace, Salesforce, Azure AD, Dynamics 365, and Zendesk. It aims...
like Gorgias, Helpscout, Zendesk, Front, Talkdesk, Aircall or Salesforce (to handle customer issues over the phone...
Job Description Zendesk is a service-first CRM company that builds powerful, customizable software designed... to improve customer relationships. At Zendesk we encourage growth, innovation and believe in giving back to the communities...
and insight. Data Management and Reporting Maintain accurate and up-to-date customer information in CRM tools (e.g., Zendesk... (e.g., Zendesk Sell, Salesforce). Strong knowledge of sales and project management methodologies. Ability to grasp...
, retain and develop people. Experience in multiple CRM platforms (e.g. Zendesk, Salesforce) with a drive to leverage the...
issues Follow up on outstanding issues for users Enter tickets into ServiceNow and Zendesk Maintain strong communication...
Familiarity with ticketing standards, practices, and workflows (Genesys, Zendesk, Atlassian (Jira, Confluence, Opsgenie...
, etc.) and the Engineering Community (Meetups, etc.) Experienced using Zendesk, Jira, Confluence, or similar software Experienced...
of sales analytics tools (e.g., Salesforce, Zendesk, Power BI or other similar tools). Strong analytical skills and data...