, Zendesk requests, bump list, answering calls, and charge entry admin pool messages. All duties and patient interaction...
framework and service management principles. Experience with enterprise ticketing systems (e.g., ServiceNow, Jira, Zendesk...
platforms. Multi-Platform Navigation: Simultaneously operate multiple software tools, including Zendesk, Google Suite... all customer interactions using CRM software (Zendesk) to ensure data quality for the Survey Insights team. Escalation Handling...
/ Salesforce Experience. Zendesk Experience. Service Now Experience. Hands-on experience working in a data center/critical...
(Salesforce, NetSuite, etc.), and cloud infrastructure. Familiarity with Dynamics, Zendesk, Jira, Atlassian, Gong, and related...
service technologies and CRM systems. Proficiency in Zendesk, Kustomer, or similar platforms is preferred. Exceptional...
Management, or Zendesk) is preferred but not required. Background supporting supply chain systems, logistics, or order...
and event-driven patterns, and robust automation workflows that coordinate actions across tools like Zendesk, Salesforce...., Salesforce, Zendesk) Systems & Architecture Track record designing end-to-end integration architectures across multiple...
with IT Service Management (ITSM) principles and processes. Experience using ticketing systems such as Zendesk (or similar...
like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. Documentation & Process Management: Proficiency...