Kforce is looking for a Zendesk Platform Optimization Specialist for a remote, short-term contract opportunity.... Responsibilities: Conduct a comprehensive review of Wave's Zendesk configuration, including workflows, automations, triggers, macros...
Job Title: Zendesk Platform Optimization Specialist Work Location: Remote Duration: 3 months Day to day, youÂ’ll...Â… Zendesk Platform Assessment Conduct a comprehensive review of WaveÂ’s Zendesk configuration, including workflows, automations...
, printers, and desktop assets;d. Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix...
and email to resolve outstanding items. System Management: Utilize Zendesk and internal platforms to track high-volume transaction.... You have experience using Zendesk or similar ticketing systems. You have an interest in using AI tools and automation to improve...
, guard gate access, and transaction activity in Zendesk What You Bring Sharp attention to detail — you catch... Experience with HOA documentation or Zendesk Interest in AI tools and automation Requirements On-site in Phoenix...
. If you are a Zendesk power-user with a passion for professional development and a bias toward action, we want to meet you. What Your Day...-to-Day Will Look Like Omnichannel Support: Manage and resolve support tickets through Zendesk, utilizing both templated...
SOPs and process documentation. Platform Coordination: Manage tickets and administrative tasks within Zendesk or similar... such as Aetna and UHC. Customer Excellence: 1+ years of experience with Zendesk or a similar CX platform. Data Skills: 2+ years...
systems (ServiceNow, Jira Service Desk, Zendesk). Experience with incident, problem, and change management processes...
such as Zendesk, Jira or ServiceNow Exposure to endpoint management tools (Intune, JAMF, Meraki MDM, etc.) Familiarity with RMM...
, or e-commerce. Expertise in Zendesk, Intercom, Freshdesk, Front, macro and automation design, or KB authoring. Proficient...