/ Salesforce, Zendesk or Service Now Experience. Universal EPA 608 certification Trained in NFPA70E Physical Work Abilities...
service platforms such as Salesforce, ServiceNow, Zendesk, or similar systems. Experience implementing AI-powered customer...
) Background in customer-facing or customer support environments Experience with tools such as Zendesk, Jira Service Management...
and process improvement Preferred Qualifications: Bachelor's degree preferred Experience using Zendesk or similar ticketing...
, and resolutions within the Zendesk ticketing system, escalating issues appropriately and maintaining a high-volume queue..., DNS, and DHCP. Experience with a ticketing system (Zendesk preferred) and strong documentation habits to support a high...
with ticketing systems (ServiceNow, Zendesk, Jira, or similar). Basic understanding of networking (TCP/IP, DNS, DHCP). Excellent...
preferable · Working experience supporting LAMP, confluence, jira, trac, SVN, GIT, JAMF, Zendesk · Experience in architecting...
Familiarity with tools such as Slack, Google Workspace, Zendesk, Intercom, or EHR systems Basic understanding of healthcare...
tracking systems, including Team Foundation Server (TFS), Development Operations (DevOps), Zendesk, and ServiceNow. · Install...
, Zendesk, Intercom, Freshdesk, ServiceNow, Jira, Looker, Tableau, or comparable customer success and support platforms...