/ Salesforce, Zendesk or Service Now Experience. Universal EPA 608 certification Trained in NFPA70E Physical Work Abilities...
service platforms such as Salesforce, ServiceNow, Zendesk, or similar systems. Experience implementing AI-powered customer...
and process improvement Preferred Qualifications: Bachelor's degree preferred Experience using Zendesk or similar ticketing...
, and resolutions within the Zendesk ticketing system, escalating issues appropriately and maintaining a high-volume queue..., DNS, and DHCP. Experience with a ticketing system (Zendesk preferred) and strong documentation habits to support a high...
) Background in customer-facing or customer support environments Experience with tools such as Zendesk, Jira Service Management...
with ticketing systems (ServiceNow, Zendesk, Jira, or similar). Basic understanding of networking (TCP/IP, DNS, DHCP). Excellent...
Familiarity with tools such as Slack, Google Workspace, Zendesk, Intercom, or EHR systems Basic understanding of healthcare...
tracking systems, including Team Foundation Server (TFS), Development Operations (DevOps), Zendesk, and ServiceNow. · Install...
preferable · Working experience supporting LAMP, confluence, jira, trac, SVN, GIT, JAMF, Zendesk · Experience in architecting...
, Zendesk, Intercom, Freshdesk, ServiceNow, Jira, Looker, Tableau, or comparable customer success and support platforms...