Our local government client is hiring an ITAM Zendesk Administrator to support their team in Washington, DC...! Responsibilities: - Oversee all ITAM-related Zendesk tickets, ensuring they are properly categorized and routed. - Monitor and manage...
with Microsoft Office and have some knowledge of Smartsheet, Zendesk Technology, Salesforce, and JIRA software tools. Can...
, questions, and comments promptly using the Zendesk ticketing system. Managing and resolving issues efficiently is essential...
Corrigo, MCIM / Salesforce, Zendesk or Service Now Experience. Universal EPA 608 certification Trained in NFPA70E...
Zendesk ITSM on a weekly, monthly, and as-needed basis. · Responsible for daily ticket analysis and developing strategies...
required Maintain accurate case notes in our CRM system (Zendesk or similar) Continuously learn about app updates, tools, and workflows...
, or operations Previous experience in real estate a plus Previous experience working with enterprise technology (Zendesk...
, or operations Previous experience in real estate a plus Previous experience working with enterprise technology (Zendesk...
and contractors. Preferred Requirements: Corrigo Experience. MCIM / Salesforce Experience. Zendesk Experience. Service...
). Experience with Knowledge Management platforms (e.g., Confluence, Zendesk, Salesforce Knowledge). Familiarity with customer...