Our client runs a high-volume customer support operation on Zendesk, and the platform is the backbone of how thousands... of patients get help every day. You'll own the Zendesk instance end to end — keeping it fast, clean, and smart — so support agents...
Technician for CFC’s (or obtain within 90 days of employment) Preferred Qualifications Corrigo, MCIM / Salesforce, Zendesk...
/ Salesforce, Zendesk or Service Now Experience. Universal EPA 608 certification Trained in NFPA70E Physical Work Abilities...
experience Supporting customers through chat and email. Using Zendesk or a similar ticketing tool. Nice to have Prior tax...
, so repeat issues can be addressed at the source. Requirements Demonstrable Zendesk experience. This is a genuine...
. Preferred Zendesk experience. Training can be provided, but existing familiarity with a ticket queue is preferred...
in a service management system such as Zendesk. Assist with software deployment, patching, and system updates. Identify... with ticketing systems such as Zendesk, ServiceNow, or BMC Remedy. Experience with Enterprise Mobility Management (EMM) or Mobile...
, with a primary focus on Zendesk administration and technical operations. The ideal candidate is naturally curious, detail-oriented..., test, and troubleshoot Zendesk workflows, rules, views, fields, and Help Center functionality Support AI-powered agents...
Familiarity with contact center platforms such as Salesforce Service Cloud, Zendesk, Genesys, or Sprinklr Knowledge of quality...
, Zendesk, or similar Experience working in manufacturing, energy, or operational/industrial settings To find more great...