Our client runs a high-volume customer support operation on Zendesk, and the platform is the backbone of how thousands... of patients get help every day. You'll own the Zendesk instance end to end — keeping it fast, clean, and smart — so support agents...
., Zendesk, Gladly, Salesforce Service Cloud, Notion, Confluence, Guru, Document360). Semantic and AI Search Experience: Hands...
and respond to AV&C support tickets (Zendesk) Handle real-time issue triage and escalation Support conference rooms, executive... as needed Environment / Tools Ticketing: Zendesk (required), Jira Collaboration: Primarily Zoom (they are a Zoom shop), exposure to Teams...
with ticketing platforms (ServiceNow, Zendesk, or similar). Ability to stay calm, patient, and professional under pressure. Skilled...
working with ticketing platforms like ServiceNow or Zendesk. Ability to remain calm, patient, and professional under pressure...
would be an advantage: Customer support platforms such as Zendesk, Helpshift, Salesforce, Intercom, or similar tools. Microsoft Office...
-paced, global team environment. Nice to Have Experience with Zendesk, Helpshift, Intercom, or similar tools...
with ticketing systems (ServiceNow, Jira, Zendesk, etc.). Experience maintaining technical documentation, support logs, and inventory...
. You have experience using Slack, Teams, Jabber, Zendesk, Intercom, or similar communication and support platforms. You have a nursing...
Experience using ticketing systems such as ServiceNow, Jira, Zendesk, or similar platforms Familiarity with Windows 10/11...