with Microsoft Office and have some knowledge of Smartsheet, Zendesk Technology, Salesforce, and JIRA software tools. Can...
Zendesk ITSM on a weekly, monthly, and as-needed basis. · Responsible for daily ticket analysis and developing strategies...
. Provide data and reports on KPIs and trends using Zendesk ITSM on a weekly, monthly, and as-needed basis. Responsible...
and tracking logs/repositories. ZenDesk ticketing system administrative duties (adding/removing agents, adding/removing products...
and contractors. Preferred Requirements: Corrigo Experience. MCIM / Salesforce Experience. Zendesk Experience. Service...
, or operations Previous experience in real estate a plus Previous experience working with enterprise technology (Zendesk...
, or operations Previous experience in real estate a plus Previous experience working with enterprise technology (Zendesk...
like (ServiceNow, Jira, Zendesk, etc.) for issue tracking and analysis Collaborate with technical teams, vendors, and business...
under pressure, especially during outages or high-stress situations Proficiency in ITSM tools (e.g., ServiceNow, Zendesk, Jira...
Management, or Zendesk) is preferred but not required. Background supporting supply chain systems, logistics, or order...