. Position: Zendesk Expert Type: Contract Compensation: $100–$200/hour Location: Remote Role Responsibilities Evaluate the... effectiveness of Zendesk's AI agent in real-world applications. Provide insights to improve AI model outputs and enhance customer...
: Serve as the primary point of contact for customer inquiries via Zendesk, offering prompt, accurate, and empathetic... of customer interactions, issues, and resolutions within Zendesk CRM. Collaborate with internal teams to escalate and resolve...
: Serve as the primary point of contact for customer inquiries via Zendesk, offering prompt, accurate, and empathetic... of customer interactions, issues, and resolutions within Zendesk CRM. Collaborate with internal teams to escalate and resolve...
and process improvement Preferred Qualifications: Bachelor's degree preferred Experience using Zendesk or similar ticketing...
and Google Suite. Bonus Points if: You have experience with OpenPM, Zendesk, or major payer portals (e.g., Availity, UHC...
/ Salesforce, Zendesk or Service Now Experience. Universal EPA 608 certification Trained in NFPA70E Physical Work Abilities...
Logging all communications via ZENDESK Contacting stores that do not upload or have issues uploading Contacting stores... Suite, Zendesk, Trello or SCRUM/Lean principles is a plus Ability to work weekend, holiday and evening hours The pay...
for management Customer-focused mindset Salesforce (preferred not required) Zendesk (preferred not required) Amazon Connect...
system experience (HaloITSM preferred;ConnectWise, Autotask, ServiceNow, Zendesk, Freshservice acceptable). Excellent...
tone to different communication channels. Experience using customer support software such as Zendesk, Salesforce...