using the service management system (e.g., Zendesk, etc.). Assist with software deployment, patching, and system updates...) for automation tasks. Experience with ticketing systems (e.g., Zendesk, ServiceNow, BMC Remedy). Experience with Enterprise...
Zendesk ITSM on a weekly, monthly, and as-needed basis. · Responsible for daily ticket analysis and developing strategies...
, or operations Previous experience in real estate a plus Previous experience working with enterprise technology (Zendesk...
monitoring tools (e.g., HubSpot, Zendesk, Salesforce) and spreadsheets (Google Sheets) to track progress. Maintain training..., Zendesk, Salesforce, Google Sheets). Background in high-volume customer service environments (inbound, outbound, or blended...
, or operations Previous experience in real estate a plus Previous experience working with enterprise technology (Zendesk...
escalation and information flow within the IT Operations team. Provide data and reports on KPIs and trends using Zendesk ITSM...
/ Salesforce, Zendesk or Service Now Experience. Universal EPA 608 certification Trained in NFPA70E Physical Work Abilities...
, Slack, Zendesk, Retool...
, Zendesk, or similar Experience working in manufacturing, energy, or operational/industrial settings To find more great...
tools (e.g., Zendesk, HPSM, ServiceNow). Minimum of 1 year of experience with Google suite applications. 1 year...