with strong attention to detail. - Comfortable navigating multiple tools and platforms (e.g., Gorgias, Zendesk, Shopify, Slack...
& Communication Manage customer inquiries via email and chat using Gorgias Deliver a warm, empathetic, premium, and brand-aligned..., and cultural context Minimum 2+ years of customer support experience, ideally in DTC or fashion Hands-on experience with Gorgias...
Scope of Work & Responsibilities Customer Support & Communication Manage customer inquiries via email and chat in Gorgias... in DTC or fashion Hands-on experience using Gorgias High judgment, professionalism, and comfort supporting a high-profile...
with Odoo (preferred), Bill.com, Box, Avalara.com, Braintree Gateway, BigCommerce, Gorgias, Teams, Google Docs, Salesforce...
Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted... by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands. Built...
with strong attention to detail. - Comfortable navigating multiple tools and platforms (e.g., Gorgias, Zendesk, Shopify, Slack...
Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted... by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands. Built...
skills. Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus. Calm and solution-focused under pressure...
skills, and be familiar with tools like Gorgias or Zendesk. Enjoy competitive wages, paid time off, and a permanent work...
cases, workflows, and solutions in our CRM system (e.g., Gorgias, Zendesk, or similar). Identify patterns in customer... skills with the ability to adapt tone to the Kitsch brand voice. Experience with helpdesk platforms (e.g., Gorgias, Zendesk...