, idealmente con alto volumen de tickets. - Experiencia hands-on con herramientas de helpdesk como Gorgias o similares...
Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted... by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands. Built...
Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted... by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands. Built...
We believe conversations will become the #1 way to shop. At Gorgias, we're building the platform that makes this real..., 1-1 dialogue instead of noisy marketing. The opportunity is massive. As AI reshapes how people buy, Gorgias is building...
, Gorgias is committed to transforming customer experiences while fostering a sustainable and equitable workplace as a certified... they adapt Gorgias to their business needs and implement Gorgias features into their accounts. You’ll help them optimize...
, and provide thoughtful, accurate support through Gorgias. This is an individual contributor role for someone patient, dependable... to customer inquiries through email and chat using Gorgias. Manage approximately 500 customer support tickets per month...
(but not required): Experience in customer support or VA roles Familiarity with tools like Zendesk, Gorgias, or Google Workspace Background...
weekNice-to-Haves (but not required): Experience in customer support or VA roles Familiarity with tools like Zendesk, Gorgias...
. You will manage customer inquiries, resolve order and product concerns, and provide thoughtful, accurate support through Gorgias... with minimal supervision. Key Responsibilities: - Respond to customer inquiries through email and chat using Gorgias. - Manage...
weekNice-to-Haves (but not required): Experience in customer support or VA roles Familiarity with tools like Zendesk, Gorgias...