like Gorgias and other social platforms (Facebook Messenger). - Supporting e-commerce operations using Shopify, handling orders...: Proven experience with Gorgias or similar customer support/ticketing systems. - E-commerce Proficiency: Confidence...
ticket handling. What You'll Do Customer Support Respond to inquiries via Gorgias → Richpanel (chat... with ability to maintain sophisticated brand voice Experience with customer support platforms (Gorgias, Zendesk, or similar...
such as Zendesk, Gorgias, or similar systems, plus native platform inboxes. - Willingness and availability to work a schedule...
efficiently in fast-moving environments. Experience working with customer support and social tools such as Zendesk, Gorgias...
platforms (Zendesk, Gorgias, Freshdesk, or similar) - Comfortable with e-commerce platforms (Shopify preferred) - Proficiency...
(Zendesk, Gorgias, Freshdesk, or similar) - Comfortable with e-commerce platforms (Shopify preferred) - Proficiency...
platforms (Zendesk, Gorgias, Freshdesk, or similar) - Comfortable with e-commerce platforms (Shopify preferred) - Proficiency...
autonomy with VIP customers-not basic ticket handling. What You'll Do Customer Support Respond to inquiries via Gorgias... (Gorgias, Zendesk, or similar) Comfortable with e-commerce platforms (Shopify preferred) Self-motivated, detail-oriented...
automated tools) Strong knowledge of Shopify and order/payment workflows Hands-on experience with Gorgias for customer support...
Poweruser level experience with Gorgias, Zendesk, or similar platforms. 5. Data Tools Advanced proficiency in Excel...