workflows, and reduce churn. - Use tools such as Gorgias, Aircall, Shopify, Crisp, and Postscript to manage customer...
, transparent, and customer‑first. Tools, Automation & Efficiency Own helpdesk tools and workflows (Zendesk, Freshdesk, Gorgias... support exposure (Amazon, Wayfair, Walmart). Tools You’ll Use Customer Support: Zendesk, Freshdesk, Gorgias (or equivalent...
with bilingual customer support is an advantage Excellent written and verbal communication skills Experience with Gorgias, Zendesk...
workflows, and reduce churn. - Use tools such as Gorgias, Aircall, Shopify, Crisp, and Postscript to manage customer...
written and verbal communication skills - Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus - Calm...
& Efficiency - Own helpdesk tools and workflows (Zendesk, Freshdesk, Gorgias, or similar). - Implement scalable support... (Amazon, Wayfair, Walmart). Tools You’ll Use Customer Support: Zendesk, Freshdesk, Gorgias (or equivalent) Documentation...
workflows, and reduce churn. Use tools such as Gorgias, Aircall, Shopify, Crisp, and Postscript to manage customer interactions...
and opportunities for improvement Software/Platforms/Tools: Helpdesk or ticketing systems (e.g., Gorgias, Zendesk, or similar...
by flagging trends and opportunities for improvement Software/Platforms/Tools: Helpdesk or ticketing systems (e.g., Gorgias...
Availability for any 8hour shift, including weekends and public holidays Experience with GorgiasGorgias AI Experience using...