de herramientas como Zendesk, Gorgias, Intercom o similares Enfoque total en el cliente y capacidad de resolución de problemas Nivel...
improvement and project management, advanced English proficiency, intermediate to advanced knowledge of Excel, Gorgias...
- Familiarity with CRM or support platforms such as Zendesk, Intercom, or Gorgias - Proficiency in Google Workspace...
autonomy with VIP customers-not basic ticket handling. What You'll Do Customer Support Respond to inquiries via Gorgias... (Gorgias, Zendesk, or similar) Comfortable with e-commerce platforms (Shopify preferred) Self-motivated, detail-oriented...
Poweruser level experience with Gorgias, Zendesk, or similar platforms. 5. Data Tools Advanced proficiency in Excel...
Poweruser level experience with Gorgias, Zendesk, or similar platforms. 5. Data Tools Advanced proficiency in Excel...
cases, workflows, and solutions in our CRM system (e.g., Gorgias, Zendesk, or similar). Identify patterns in customer... skills with the ability to adapt tone to the Kitsch brand voice. Experience with helpdesk platforms (e.g., Gorgias, Zendesk...
platforms like Sprout Social and Gorgias to improve operational efficiency. Campaign Management Oversee the ideation... integration between Sprout Social and Gorgias for optimized communication workflows. Data & Insights Measure performance...
and opportunities for improvement Software/Platforms/Tools: Helpdesk or ticketing systems (e.g., Gorgias, Zendesk, or similar...
by flagging trends and opportunities for improvement Software/Platforms/Tools: Helpdesk or ticketing systems (e.g., Gorgias...