Consultor SAP / Basis
como Solman, JIRA, ServiceNow, para el seguimiento de solicitudes, actualizaciones y documentación. ¿Qué ofrecemos? Un entorno...
como Solman, JIRA, ServiceNow, para el seguimiento de solicitudes, actualizaciones y documentación. ¿Qué ofrecemos? Un entorno...
ServiceNow is required. Strong knowledge of the ITIL framework and service desk tools is necessary, and certification in IT...
(e.g., ServiceNow, JIRA, or similar). 3. Superb communication skills, with the ability to explain technical issues to non...
, responding to ServiceNow Tickets within provided SLAs. Education / Experience / Other Information - 3+ years combined SAP...
problems. - Familiarity with ticketing systems and incident management tools (e.g., ServiceNow, JIRA, or similar). - Superb...
tools (e.g., ServiceNow). 12. Strong knowledge of Excel. 13. Strong technical background in IT infrastructure, including... Management, Problem Management, Root Cause Analysis (RCA), ITIL, ServiceNow #J-18808-Ljbffr...
. Experience with IT service management tools (e.g., ServiceNow). Strong knowledge of Excel. Strong technical background in IT... Management, Problem Management, Root Cause Analysis (RCA), ITIL, ServiceNow #J-18808-Ljbffr...
tools such as Zendesk, Jira, Confluence, Salesforce, ServiceNow.Excellent communication skills: verbal, written...
, ServiceNow. - Excellent communication skills: verbal, written, listening - Understand and empathize with customers when...
improvement of helpdesk platforms (e.g., ServiceNow, Zendesk, Jira Service Management), ensuring they meet the needs of the...., ServiceNow, Zendesk, Freshdesk, Jira Service Management). Expertise in designing and managing SLAs, escalation protocols...