issues, solutions and procedures - Skills in ticketing systems such as ServiceNow or JSM/Jira - Basic programming...
-rich dashboards and reports Familiarity with CRM tools such Microsoft Dynamics and ServiceNow are good...
/ELT processes and data pipelines. - Experience using Jira, ServiceNow, or similar tools to track governance tasks...
communication, negotiation, and stakeholder management skills. - Experience working with ITSM platforms such as ServiceNow...
-rich dashboards and reports Familiarity with CRM tools such Microsoft Dynamics and ServiceNow are good...
record of leading strategic planning, process optimization, and cross‑functional digital initiatives on the ServiceNow... platform. - ServiceNow Expertise: Extensive, hands‑on experience with the ServiceNow platform, including deep knowledge of its...
/ELT processes and data pipelines. - Experience using Jira, ServiceNow, or similar tools to track governance tasks...
and verbal). - Knowledge ServiceNow (nice to have) - Knowledge ITIL (deseable certificación) Nice to have - Experience leading...
like ServiceNow is a plus Additional certifications (COBIT, Scrum, PMP) are a plus...
with ITSM tools (ServiceNow, a plus) with strong understanding of SRE and service management principles. - Knowledge of IT...