Director of SaaS Customer Support Operations & Automation

, or improved SLA performance. Metrics, Reporting & Operational Excellence Define and own operational KPIs and service standards... for the support organization. Track and improve key support metrics, including: CSAT SLA performance Resolution time...

Lugar: Colombia | 22/05/2026 01:05:09 AM | Salario: S/. No Especificado | Empresa: Hire Emerald
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