Ingeniero de Incidentes: Gestión de SLA y Escalamiento (Colombia)
Una empresa de telecomunicaciones busca un competente responsable de gestionar los SLA de los servicios administrados...
Una empresa de telecomunicaciones busca un competente responsable de gestionar los SLA de los servicios administrados...
en un ambiente multicultural. Se valoran las habilidades en gestión de SLA y KPI, asà como un enfoque estratégico...
Una empresa general de telecomunicaciones está buscando un lÃder para gestionar su equipo de ingenieros del Servicio IP Tier2 en su NOC B2B. El rol incluye resolver interrupciones crÃticas en las redes IP/MPLS y MetroEthernet, garantizar la...
Una empresa de servicios profesionales en MedellÃn busca un competente para recepcionar y asignar solicitudes operativas, supervisar el cumplimiento de tiempos y estándares de calidad, y mantener comunicación constante con equipos internos ...
and stakeholder feedback. - Conduct in-depth SLA re-assessments, risk analyses, and regular audits to ensure ongoing compliance... SLA governance and compliance across client contracts, ensuring alignment with internal standards and mitigating financial...
. This hybrid role involves developing and managing service improvement plans, conducting SLA assessments, and ensuring compliance...
improvement plans based on data-driven insights and stakeholder feedback. - Conduct in-depth SLA re-assessments, risk analyses... and execution of improvement initiatives. - Oversee SLA governance and compliance across client contracts, ensuring alignment...
. - Conduct in-depth SLA re-assessments, risk analyses, and regular audits to ensure ongoing compliance, efficiency..., Technology, Legal and Sales to ensure seamless alignment of SLAs and execution of improvement initiatives. - Oversee SLA...
. Conduct in-depth SLA re-assessments, risk analyses, and regular audits to ensure ongoing compliance, efficiency..., Legal and Sales to ensure seamless alignment of SLAs and execution of improvement initiatives. Oversee SLA governance...
. Conduct in-depth SLA re-assessments, risk analyses, and regular audits to ensure ongoing compliance, efficiency..., Legal and Sales to ensure seamless alignment of SLAs and execution of improvement initiatives. Oversee SLA governance...