, Zendesk). - Comfortable using Slack and Zoom for internal communication. - Ability to work full-time EST hours. Nice...
automation). - Systems Knowledge: Familiarity with CRM and CX systems like Salesforce, Zendesk, or Gainsight. - Problem Solver...
: Proficiency in Customer Support Systems (Zendesk or similar) and CRM tools Detail-Oriented: Highly organized with exceptional... Proficiency Must-Haves (Required) Customer Support: Zendesk or similar ticketing and VOIP systems CRM Platforms: Salesforce...
in Google Sheets / Excel for simple reporting. Experience using CRM or helpdesk tools (e.g., Gorgias, HubSpot, Zendesk...
management systems (e.g., Zendesk or similar). * A systematic and organized way of working, with high attention to detail...
customer-facing documentation (Wiki & Zendesk) Effectively manage workload and priorities in alignment with team objectives... years of relevant technical support experience Experience with support tools such as JIRA and Zendesk preferred Fluent...
with ticketing systems (Zendesk, Jira, Freshdesk, etc.) Basic scripting or programming knowledge Exposure to cloud platforms...
) or similar tools such as Zendesk or Freshdesk Experience supporting hardware or technical consumer products Strong written...
) or similar tools such as Zendesk or Freshdesk Experience supporting hardware or technical consumer products Strong written...
systems, Airtable, Zendesk, Dialpad, Front, Intercom Benefits Competitive Salary: Based on experience and skills...