more at . The EMEA Commercial team is now seeking a dynamic individual to join our team as a Client Success Manager (CSM... as primary post-sale point of contact to develop strong client advocates that enable the CSM to become a trusted advisor...
, etc.). Contribute to building the reporting necessary to steer CSM activity (usage analysis, health scores, at-risk clients...
Success Manager (CSM) to deliver pitches and prepare proposals to win new business and manage client relationships... and deliver findings to CxO and/or Board of Directors Work with the BDM and CSM to perform pipeline generation activities Lead...
as needed (CSM, CaLM, Compliance, Finance…), Actively participate to discussions involving Credit & Strategic Risk related matters...
, closing revenue, and working with our CSM team to ensure a seamless transition to our platform for new customers. No... our competitive landscape Work closely with CSM team to ensure a smooth transition for new customers What you will need Fluent...
partner with Marketing, Sales, CSM, Sales Admin, and Product teams to drive impact across every BU. Our North Star.... We'd love it if: You have a Sales or CSM background You have a strong interest in AI applied to commercial operations (e.g...
obsessed : ensuring, in collaboration with the CSM team, the customer satisfaction Fluent in English and French A proven..., Marketing, Pre-Sales, CSM, Support and Product to ensure clients renew and grow Excellent organizational skills Proficiency...
obsessed : ensuring, in collaboration with the CSM team, the customer satisfaction Fluent in English and French A proven..., Marketing, Pre-Sales, CSM, Support and Product to ensure clients renew and grow Excellent organizational skills Proficiency...
, expansion) Implement triggering logic between product and CSM tools Integrate and configure new tools (Stripe, etc.) 3...) Eliminate parallel CSM trackers 4. Forecasting & Metrics Industrialize renewal and NRR forecasting Build visibility on ARR...
, expansion) Implement triggering logic between product and CSM tools Integrate and configure new tools (Stripe, etc.) 3...) Eliminate parallel CSM trackers 4. Forecasting & Metrics Industrialize renewal and NRR forecasting Build visibility on ARR...