as needed (CSM, CaLM, Compliance, Finance…), Actively participate to discussions involving Credit & Strategic Risk related matters...
, closing revenue, and working with our CSM team to ensure a seamless transition to our platform for new customers. No... our competitive landscape Work closely with CSM team to ensure a smooth transition for new customers What you will need Fluent...
partner with Marketing, Sales, CSM, Sales Admin, and Product teams to drive impact across every BU. Our North Star.... We'd love it if: You have a Sales or CSM background You have a strong interest in AI applied to commercial operations (e.g...
obsessed : ensuring, in collaboration with the CSM team, the customer satisfaction Fluent in English and French A proven..., Marketing, Pre-Sales, CSM, Support and Product to ensure clients renew and grow Excellent organizational skills Proficiency...
obsessed : ensuring, in collaboration with the CSM team, the customer satisfaction Fluent in English and French A proven..., Marketing, Pre-Sales, CSM, Support and Product to ensure clients renew and grow Excellent organizational skills Proficiency...
, expansion) Implement triggering logic between product and CSM tools Integrate and configure new tools (Stripe, etc.) 3...) Eliminate parallel CSM trackers 4. Forecasting & Metrics Industrialize renewal and NRR forecasting Build visibility on ARR...
, expansion) Implement triggering logic between product and CSM tools Integrate and configure new tools (Stripe, etc.) 3...) Eliminate parallel CSM trackers 4. Forecasting & Metrics Industrialize renewal and NRR forecasting Build visibility on ARR...
(customer journey touchpoints, playbooks, CSM enablement). Enhance our customer education offering (knowledge base articles...
. Aisance avec la donnée et les outils CSM (HubSpot, Planhat…), ainsi que la création de modèles 1:many. Esprit...
You will develop and enforce your customers' interactions You will become a CSM Referent to at least one Sales' cluster You will lead...' interactions You will become a CSM Referent to at least one Sales' cluster You will lead international OVHcloud's initiatives...