Senior Customer Success Manager
and loyalty, as measured by NPS Growth in ARR (Annual Recurring Revenue) from existing customers, maximizing upsell opportunities...
and loyalty, as measured by NPS Growth in ARR (Annual Recurring Revenue) from existing customers, maximizing upsell opportunities...
action plans. Achieve retention and growth targets by closing client renewals and discovering and managing upsell and cross...
and loyalty, as measured by NPS Growth in ARR (Annual Recurring Revenue) from existing customers, maximizing upsell opportunities...
on a monthly/quarterly basis, for retention and potential upsell purposes Proactively expand business with existing clients...
value in upsell and cross sell scenarios Strong decision maker, able to prioritize through competing demands and complex...
de renouvellement supérieur à 90% Tu es en charge de l'Upsell et du Crossell Suivre et analyser les reportings clients...
upsell/cross-sell opportunities The CSM takes ownership of YOOBICs relationship with the Customers, acting as their trusted...
's presence within our key Mid-Market and Enterprise customers. You'll strategically drive upsell opportunities, secure retention...-evolving industry! Upsell and Cross-Sell Opportunities: Spot and seize upsell and cross-sell opportunities to maximize account...
Manage the full sales cycle for renewals, upsell and cross-sell using cross-departmental expertise as primary resources...
opportunities and upsell Champion customer excellence - Study positive and negative merchant's feedback trends. Establish...