Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
and model landscapes (e.g. Cognigy, Salesforce Service Cloud, Genesys) You collaborate with a wide range of stakeholders... with platforms such as Cognigy, Salesforce Service Cloud, or Genesys Model Evaluation & Analytics You are adept in defining...
and model landscapes (e.g. Cognigy, Salesforce Service Cloud, Genesys) You collaborate with a wide range of stakeholders... with platforms such as Cognigy, Salesforce Service Cloud, or Genesys Model Evaluation & Analytics You are adept in defining...
definition and implementation of a state-of-the-art steering landscape for Service in Tableau, Salesforce and Genesys in close... and steer major and CI releases for any required platform (Salesforce, Genesys and Tableau) Act as a counterpart for change...
. An enterprise-ready agent orchestration layer spanning channels like chat, voice, portal and CRM—integrated into Salesforce/Genesys... communication skills. Nice to have Experience with Salesforce (Agentforce), Genesys, or comparable CRM/contact-center...