to complex issues Have experience in ITSM ticket systems (ideally in ServiceNow) Knowledge of processes according to ITIL V4...
, runbooks, and knowledge articles in the company s service management platform (e.g., ServiceNow, Confluence) - Work...
Integrations with ticketing tools such as ServiceNow and/or Jira. 3. Regulatory Compliance (SOX / Audit / Controls) Design...
and enterprise platforms (e.g., Freshservice, ServiceNow, ERP systems). Fluent English (spoken and written) required to support...
monitor and manage tickets, for you and your team, in ServiceNow. Solid experience on a ticketing system Follow up...
, Grafana) Experience with incident & change management (e.g., ServiceNow) and structured troubleshooting of portal/service...
: Strong project coordination and stakeholder management. Proficiency with ITSM tools (e.g., ServiceNow). Excellent technical writing...
, ServiceNow, etc.) with technical teams. Orchestration/Workflow: Practical knowledge of building and demonstrating sophisticated...
with ServiceNow APIs is an added advantage. Experience in CI/CD and GitHub Actions, PowerShell, YAML Azure CLI or Databricks...
with Microsoft Office tools, ServiceNow, Jira, Confluence, SAP Me, and in general with IT tools. SAP certification is a plus Soft...