progression. You’re strategic in approach but always act with urgency. Preferably you’ll have experience of using Salesforce...
revenue objectives Responding to customer queries via Salesforce: troubleshoot situations as needed Manage customer... – Salesforce an advantage Can work to deadlines effectively and able to multitask Understanding of Open Access publishing...
detailed logs of conversations and appointment schedules and updating both enterprise and salesforce Follow-ups: Ensuring...
., Salesforce, Excel, MS Power Apps Suite, Teams, PPT & PBI). Proven ability in developing, executing, and managing in-depth...
you can to learn the market and the business Work with mentors to set goals Ensure use and data integrity of Salesforce (CRM...
aptitude to identify discrepancies Proficient in Microsoft Office Suite and CRM systems (e.g., Salesforce) Please note...
interactions and create support tickets for tracking and escalation (if necessary) via Salesforce. * Knowledge Base Utilization.... Customer Service Skills: Respond to customer inquiries via phone, email, or chat. Document interactions using Salesforce...
of post-sales systems (e.g., Planhat, Salesforce, Omni). Identify opportunities to use AI and automation to reduce friction..., onboarding, and process optimization. Proficiency with CS/Support tech stacks and enablement platforms (e.g., CSPs, Salesforce...
in Microsoft Office, with experience using Workday, Salesforce, NetSuite, and Concur preferred but not required;familiarity...
Travel requirements – up to 25% Desired: Graduate degree Salesforce experience, knowledge of the platform Process...