EWS CRM Portal Service Browser BlueZone (Mainframe/COR) EDGE Google Lexis/Nexis SpyDialer ZAP Avaya cCas...
(VG), POTs, Avaya phone systems, overhead paging systems. Responsible for cloud migrations involving voice (telecom...
call center management software (e.g., Avaya, Cisco, NICE inContact) preferred Strong problem-solving skills with the...
environments. Proficient with Microsoft Office and contact center/back-office systems and tools (e.g., CxOne, Verint, Avaya...
experience preferred Prior experience with but not limited to the following Telecommunications Systems;Avaya/Mytel... Operating Systems, Microsoft Programs and Suites, Adobe programs, Avaya One X client, Infogenesis, LMS, and Gaming systems...
environments. Proficient with Microsoft Office and contact center/back-office systems and tools (e.g., CxOne, Verint, Avaya...
, and ensuring the stability and performance of Avaya-based environments. This is an onsite position based in New York, NY... detailed call flow analysis and trace diagnostics within Avaya environments. Support and maintain Avaya Communication Manager...
voice and unified communications solutions across Avaya and Cisco platforms. This role ensures reliable, secure, and high...-performing telecommunication services for the organization. Key duties include managing Avaya Communication Manager, Session...
(e.g., Dell PowerEdge servers, Avaya J Series phones). Install, configure, troubleshoot, and resolve issues related... administrator or engineer role. Experience with VoIP protocols and technologies, including SIP, RTP, SRTP, and Avaya platforms...
environments. Proficient with Microsoft Office and contact center/back-office systems and tools (e.g., CxOne, Verint, Avaya...