Phone, Cisco, Avaya, or similar Working knowledge of SharePoint Online, including permissions, site architecture...
, if applicable) Lead or support contact center migrations from Cisco UCCX/UCCE or legacy platforms like Avaya to Zoom Contact Center...
in designing and managing call flows. Experience with Amazon Connect preferred;alternatively, proficiency in Genesys or Avaya...
Avaya telecommunications systems to City-standard Voice Over IP (VoIP) platforms, including Microsoft Teams VoIP, Cisco VoIP... Provide project-based technical expertise and support for migrating from legacy Avaya PBX systems to Microsoft Teams VoIP...
experience working with Avaya systems preferred. This position is eligible for remote work for candidates residing in the...
days from the posting date #LI-AC2 #LI-Onsite #pando TS/SCI, DISA, DOD, network, Voice, Voip, Cisco, Avaya, Juniper...
: Preferred Licensure:ACBT - Avaya CBTCXADMIN - AVST Cert CX AdminITIL - IT Infrastructure Library UPMC is an Equal Opportunity...
and Session Management, LAN/WAN, VoIP, Toll Free Engineering, with integrations to products such as Avaya, Cisco, and Genesys...
with PBX systems (e.g., Asterisk, Cisco, Avaya) REQUIRED Understanding of SIP, RTP, SRTP, and WebRTC protocols...
* Responsibilities: Assists guests with finalizing their vacation package reservation date Handles properly the Avaya Dialer System...