, Maintenance) Cisco Genesys Avaya Microsoft Works with Business and IT Leaders to identify customer needs, issues... of Collaboration, Customer Experience and Infrastructure Strong expertise in Cisco Collab, Avaya Collab, Microsoft...
. Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM...), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server...
-to-Speech (TTS) capabilities. Experience with Cisco and Avaya telephony platforms is highly preferred. Demonstrated ability...
Avaya gear. Provides 24/7 support for the main campus and all satellite locations based on priority and needs assessment...
Skills: Telecommunications and video experience with AVAYA and ZOOM platforms. IP based telephony, PBX platforms, Digital...
workflows. Platform & Telephony Validation Execute testing across platforms such as Five9, Amazon Connect, Genesys, Avaya... Experience testing cloud-based contact center (CCaaS) platforms Exposure to Amazon Connect, Genesys Engage, Avaya Aura...
accounts. Experience working with Cisco and Avaya. * Strong understanding of unified communications or related enterprise...
(Avaya Session Manager, Cisco CVP, cloud services, etc.). Voice Gateways configuration, deployment, and troubleshooting...
(Avaya Session Manager, Cisco CVP, cloud services, etc.). Voice Gateways configuration, deployment, and troubleshooting...
platforms (e.g.| Five9| Amazon Connect| Genesys| Avaya| Cisco| Amazon Connect).Experience with test management tools (e.g...| ACD| CTI| CRM| and omnichannel platforms (e.g.| Five9| Amazon Connect| Genesys| Avaya| Cisco| Amazon Connect).Experience...