in third party products like, Appspace, eGain, Avaloque, Calabrio, Acqueon § Must have hands on experience in VXML gateways...
management software (e.g., Calabrio, NICE IEX, Verint, Aspect) Lean Six Sigma Black Belt (CLSSBB), Project Management Institute...
Finesse, CUIC. â–ª Good Understanding and work Experience in third party products like, Appspace, eGain, Avaloque, Calabrio...
Management Tools such as Calabrio WFM is a plus Experience defining requirements and using data and metrics to draw business...
Quality Adherence to Schedule within the Calabrio Scheduling software Attain Certification on Bank Products and Services...