’s solutions (i.e., prior authorization, clinical pathways) to ensure timely patient access to care and drive high provider... satisfaction, measured by CSAT and NPS scores Work closely with Evolent Clinical Team to support initiatives based on findings...
our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming... training completion rates and quality metrics. Measurable KPIs Customer Satisfaction (CSAT): ≥90% Net Promoter Score (NPS...
our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming... training completion rates and quality metrics. Measurable KPIs Customer Satisfaction (CSAT): ≥90% Net Promoter Score (NPS...
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The... solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide...
, UX significantly improves the user experience of life-saving medical devices and digital health solutions. You will lead..., you will develop safe, effective, and intuitive solutions for clinicians, patients, and caregivers. What You'll Do Define...
focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging... of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage...
, and engagement metrics Track and improve client satisfaction metrics (NPS, CSAT), even when client satisfaction lags behind member... teams Lead seamless implementation of our solutions, managing timelines, stakeholder expectations, and technical readiness...
our Voice of the Customer program, managing CSAT reporting and feedback loops. Drive monthly insights to senior stakeholders.... IDEXX Veterinary Software manages the company’s ecosystem of practice management software solutions and applications...
automation tools and self-service solutions. Track record of improving CSAT, reducing backlog, and increasing first-contact..., including SLA attainment, backlog health, fix timeframes, CSAT, and escalation trends. Provide regular executive updates. Use...
activation and utilization – Time-to-first-transaction – Merchant retention and churn – NPS and CSAT – Conversion lift..., employee performance and eligible earnings). We’re creating new financial services solutions for our members based...