Overview RealPage is seeking a Director, Salesforce Cloud & AI Support Solutions to lead the strategy, delivery...-based agents. Drive solutions focused on case deflection, triage, guided resolution, and improved customer experience...
in executive conversations while rolling up your sleeves to architect solutions, unblock technical issues, and guide implementation... with customer technical teams to architect end-to-end solutions: integration flows, data migration strategies, workflow design...
-performance Managed Service Provider delivering enterprise-grade IT, cybersecurity, cloud, and compliance solutions to small... initiatives Align technology solutions to business outcomes Present proposals, quotes, and solution roadmaps Technical...
event marketing and management platform for marketers and event professionals and offers software solutions to hotels... AI solutions—someone who writes code, builds integrations, and ships working systems, not just frameworks. You will drive cross...
Account Manager, Dealer Solutions/Virtual US Who We Are Solera is a global leader in data and software services... The Account Manager, Solera Dealer Solutions, Account Management is the primary relationship owner for a defined book...
1BNY cross-sell initiative, Voice of Client and CSAT programs, and the broader sales rhythm across the organization... practical solutions. In this role, you'll make an impact in the following ways: Lead Core Sales Operations and Planning...
measurable improvement of key service metrics (QA, Agent Growth, Resolution rates, & CSAT) by reviewing results, setting goals... using enterprise phone solutions for call routing, call recording, and call metrics;experience using Vonage a plus Direct...
with high growth potential and emerging upsides Documenting and tracking customer information (i.e. NPS, CSAT and customer... Microsoft Exchange & MS Office 365 suite Microsoft MDM/MAM SSO Varonis KnowB4 AI Solutions Qualifications 4+ years...
Vingcard is one of the Business Areas of ASSA ABLOY Global Solutions, whichis part of the ASSA ABLOY Group, who are the... global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease...
, and implement key programs and initiatives to drive improvement of customer service metrics such as contact rate, CSAT... and initiatives to drive improvement of QA scores and other key metrics such as CSAT. - Analyze reporting and reviewing of bad cases...