Dynamics 365 Contact Centre Architect
, including routing, speech recognition tunning, escalation, and fallback logic SIP, VoIP, CTI and telephony integration...
, including routing, speech recognition tunning, escalation, and fallback logic SIP, VoIP, CTI and telephony integration...
an editorial function that supports all CFC teams and keeps communication consistent across CSIRT, CTI, engineering, Insider Threat...
to Critical Time Intervention (CTI), Motivational Interviewing and person-centered planning Support discussions, execution...
, Techniques, and Procedures (TTPs). CTI-Driven Threat Hunts: collaborate closely with the Cyber Threat Intelligence (CTI) team...
: Relevant if managing systems in hybrid or cloud environments. Cyber Threat Intelligence (CTI) Cert or MITRE ATT&CKâ„¢ Defender...
, and work closely with Blue, Purple, and CTI teams to ensure operations accurately reflect real-world adversary behaviors..., tool and infrastructure strategy, TTP evolution, and integration with CTI, Blue, and Purple teams. Oversee planning...
Integration (CTI) certification for ICM and IPCC preferred. Cisco Certified Network Associate (CCNA) Network certification...
Tactics, Techniques, and Procedures (TTPs). CTI-Driven Threat Hunts: collaborate closely with the Cyber Threat Intelligence... (CTI) team to analyze relevant intel, extract actionable insights, and detect potential Indicators of Compromise (IoC...
Infrastructure (CTI) for capacity planning and technology solutions. The required qualifications, including a minimum of 20 years...
/ACD configurations, call flows, CTI) and Salesforce (Sales/Service Cloud, Lightning components, integrations). Develop...