skills;experience with Salesforce, Gainsight, or similar platforms High emotional intelligence and executive presence...
) Experience working with customer relationship management tools and case management solutions (Gainsight/Salesforce) (preferred...
. Expertise in customer success platforms and CRM (Salesforce, Gainsight, etc.). Bachelor’s degree required;MBA preferred...
science and instructional design to enhance customer outcomes. Utilize Salesforce and Gainsight daily to manage customer... experience is a plus, especially in roles requiring customer guidance and support. Experience using Salesforce and Gainsight...
like Gainsight, Orion, and SharePoint. This includes reviewing content with content owners to appropriately archive and/or have the...
at all organizational levels, both internally and externally. Proficiency with customer success tools (e.g., Gainsight) and basic...
, deployments, utilization, NPS, and key metrics within Gainsight, maintaining accurate documentation and strategic action plans...
like GUIDEcx, Gong, Gainsight, and CustomerGauge. Drive system integrations, automation, continuous improvement, and usability..., practice management software, or healthcare delivery. Experience with Salesforce, GUIDEcx, Gong, Gainsight, CustomerGauge...
: Familiarity with transformation technologies and platforms such as Salesforce, Gainsight, Gong, or collaboration tools (e.g., Miro...
and/or Customer Success platform Customer Success Platform experience (Gainsight, Totango, etc.) The posted range...