with technology platforms like Salesforce, Gainsight, or the newest AI-first Customer Success Platforms. Knowledge of automation...
a comprehensive Customer Success Roadmap within Gainsight Lead customer health checks, executive business reviews, quarterly success...
, Gainsight, and other CS systems;dedicated to keeping internal systems up-to-date and accurate. Demonstrated ability to operate...
PSA. Experience with Customer Success platforms such as Gainsight, Totango, or similar tools. Familiarity...
plus. Some travel required (up to 15%). Bonus Points Experience with Salesforce, Gainsight, or other CRM and Customer Success...
CRM (Salesforce, Gainsight, etc.) required Previous success in managing a customer success team;strong training...
. · Proficiency in customer success tools (e.g., Gainsight, Totango) and CRM systems (e.g., Salesforce) to manage customer health...
, and engagement data — leveraging Customer Success platforms (e.g., Gainsight or similar tools) to proactively mitigate risk..., or digital transformation initiatives Experience using Customer Success platforms such as Gainsight (or similar tools...
. · Proficiency in customer success tools (e.g., Gainsight, Totango) and CRM systems (e.g., Salesforce) to manage customer health...
(SFDC) and analytics tools such as Gainsight, Tableau, or Looker. Bachelor's degree or equivalent experience. PREFERRED...