(e.g., Salesforce, Zendesk, Medallia, Qualtrics, Genesys, etc.). Exceptional communication, stakeholder management...
(e.g., Salesforce, Zendesk, Medallia, Qualtrics, Genesys, etc.). Exceptional communication, stakeholder management...
, Google Workspace, and Coda Hands-on experience with Salesforce, Contact Centers (e.g. Genesys), SaaS integrations...
evaluation frameworks, Genesys/Twilio \n $140,000 - $190,000 a year \n We believe: Diversity is a competitive advantage...
). Develop and maintain proficiency with the Genesys System. Develop clear, concise and accurate business requirements...
Microwave Office (MWO/VSS) or Advanced Design System (ADS + Genesys) Experience with developing robust test plans and designing...
, and cross-cloud technologists to ensure a unified CX perspective across Salesforce, Zendesk, CCaaS platforms (Genesys, Amazon.... Strong understanding of modern CCaaS platforms (e.g., Amazon Connect, Genesys Cloud CX, NICE, Five9) and how Zendesk integrates with them...
, Outlook, and more. The Voice Team, within WCS, leads the telephony strategy globally, leveraging Microsoft Teams and Genesys...
, Email, etc.). Hands-on experience integrating OSvC with COTS platforms and cloud telephony systems (Genesys, IVR, SMS, CTI toolbar options...
Rhapsody, Cameo, Genesys, etc.). Peraton offers enhanced benefits to employees working on this critical National Security...