(e.g., Genesys, Amazon Connect, Verint, NICE) Telephony, wireless/wireline and voice services (VoIP, SIP, UCaaS...
(e.g., Genesys, Amazon Connect, Verint, NICE) Telephony, wireless/wireline and voice services (VoIP, SIP, UCaaS...
the technical health, depth, and AI readiness of platforms like Salesforce, Genesys, Sierra, and others that power Cox..., Genesys, and Sierra are all investing heavily in native AI capabilities - this leader needs to be ahead of that curve...
Blanc, Michigan Hospital: Henry Ford Genesys GENERAL SUMMARY: A member of a financial services team and/or a patient... mission and values of Ascension Genesys Hospital. PRINCIPAL RESPONSIBILITIES: Maintain confidentiality of hospital matters...
/hour weekend premium Sign On Bonus: $10,000 Department: CVC Telemetry Location: Henry Ford Genesys Hospital GENERAL... of Nursing. Health care provider certification (BCLS). Additional Information Organization: Henry Ford Health Genesys...
, Michigan Hospital: Henry Ford Genesys GENERAL SUMMARY: A member of a financial services team and/or a patient care... mission and values of Ascension Genesys Hospital. PRINCIPAL RESPONSIBILITIES: Maintain confidentiality of hospital matters...
Qualifications 8+ years of experience preferred. Experience with additional cloud-based UCaaS or CCaaS platforms such as Genesys...
Experience with Genesys or call routing optimization platforms Background in process improvement, automation, or advanced...
, Five9, NICE inContact, Genesys, Zendesk, or Talkdesk. Understands agent desktop experience, queue routing logic, skills...
, Dynamics 365, AWS Connect, Genesys, Verint, Case Management including native AI capability Outstanding communication-able...