Quality Assurance Manager
. - Prior Quality Assurance (QA) experience. - Experience with Genesys. Preferred Skills and Qualifications - Prior vendor...
. - Prior Quality Assurance (QA) experience. - Experience with Genesys. Preferred Skills and Qualifications - Prior vendor...
. - Prior Quality Assurance (QA) experience. - Experience with Genesys. Preferred Skills and Qualifications - Prior vendor...
. - Prior Quality Assurance (QA) experience. - Experience with Genesys. Preferred Skills and Qualifications - Prior vendor...
. - Prior Quality Assurance (QA) experience. - Experience with Genesys. Preferred Skills and Qualifications - Prior vendor...
. - Prior Quality Assurance (QA) experience. - Experience with Genesys. Preferred Skills and Qualifications - Prior vendor...
. - Prior Quality Assurance (QA) experience. - Experience with Genesys. Preferred Skills and Qualifications - Prior vendor...
Services or Banking is preferred. Strong knowledge of Genesys Cloud contact center technologies and connected enterprise... platforms including backend telephony infrastructure architecture. Familiar with Genesys Cloud basic & advanced AI features...
projects. The Reporting Analyst will focus on the following functions: Genesys telephony analysis and reporting (real-time... Knowledge of Genesys platform and reporting tools (Pure Insights) Knowledge of Salesforce and Salesforce reporting tools...
Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9 or ZOOM International) Consistently...
(including 3rd party tools) to AWS (e.g., migration of on-prem database to AWS, migration from Genesys to Amazon Connect...