client service platform, Gorgias;email;and phone) and quickly resolve any escalated client questions needing deeper... across owned channels, including website client service platforms (Gorgias), email, and phone. Provide “surprise & delight...
communication platform, Gorgias, including but not limited to: Regularly updating macros, tags, ticket fields, contact reasons... of e-commerce customer service experience;A Gorgias expert Deep familiarity with Shopify platform Loop expert a plus Superb...
managing direct reports Gorgias, Zendesk or similar CRM experience required Previous Shopify or ecommerce platform experience...
in Microsoft Office and GSuite Apps Understanding of Ecommerce apps (ex. Gorgias, Loop or Narvar Returns, Loyalty/ Referral...
record and track comments and complaints via Gorgias Cross function collaboration to problem solve Handling Returns...
. Onboard Gorgias software to improve social listening. Partner with Merchandising, Product, and Customer Experience teams...
Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We are the #1 CX platform in the... need for complex onboarding. Gorgias offers its users a unified platform to manage every aspect of their customer support...
Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We are the #1 CX platform in the... need for complex onboarding. Gorgias offers its users a unified platform to manage every aspect of their customer support...
Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We are the #1 CX platform in the... need for complex onboarding. Gorgias offers its users a unified platform to manage every aspect of their customer support...
Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We are the #1 CX platform in the... need for complex onboarding. Gorgias offers its users a unified platform to manage every aspect of their customer support...