We believe conversations will become the #1 way to shop. At Gorgias, we're building the platform that makes this real..., Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every...
in E-commerce Has strong written and verbal communication skills Has experience in Shopify, Gorgias, Loop or G-Suite (Nice...
Do Customer Experience & Support Oversee all inbound customer communication across platforms including Gorgias, Shopify... working knowledge and oversight of tools including: Shopify, Gorgias, Loop, Reshop, Rise, Stripe, Okendo, TYB, and Warehouse...
complaints Keep record and track comments and complaints via Gorgias Cross function collaboration to problem solve...
techniques. Expertise in eCommerce platforms (Shopify, Recharge, Gorgias), CRM tools CRM tools (e.g., Klaviyo, Attentive...
such as Gorgias, Aircall, Shopify, Monday.com, or similar systems Strong leadership, communication, and organizational skills...
, appliances, tools, or other technical products Familiarity with platforms such as Zendesk, Shopify, Gorgias, or similar tools...
and support the customer service team, providing daily oversight and performance management via Gorgias and other platforms... or consumer goods. Hands-on experience with Shopify and related apps (Order Desk, Recharge, Gorgias, or similar). Experience...
with ecommerce and lifecycle tools such as Klaviyo, Recharge, Attentive, and Gorgias Experience with testing and experimentation...
with ecommerce and lifecycle tools such as Klaviyo, Recharge, Attentive, and Gorgias Experience with testing and experimentation...