We believe conversations will become the #1 way to shop. At Gorgias, we're building the platform that makes this real..., Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every...
We believe conversations will become the #1 way to shop. At Gorgias, we're building the platform that makes this real..., Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every...
What You'll Do Lead Operations: Manage order flows (Shopify, NetSuite, Salesforce, Gorgias, Loop Returns), escalations...
across email, chat, social media, and Gorgias to ensure timely and consistent responses. Train new hires and develop ongoing training... or customer support management (e-commerce or retail preferred). Strong working knowledge of Shopify, Gorgias, and social...
and Engineering to close feedback loops Proficient in Gorgias, Talkdesk, Shopify Benefits Full-time Apple computer and all the...
AI solutions with support CRMs such as Zendesk, Gorgias, and Kustomer, including configuring workflows, ticketing logic, and data...
that sharpen product knowledge, service skills, and consistency. Leverage Tools: Maximize efficiency with platforms like Gorgias... development skills. Strong communicator with conflict resolution expertise. Proficient in Gorgias, Zendesk, Shopify, Recharge...
(Zendesk, Gorgias, Salesforce Service Cloud, etc.). Demonstrated ability to design and track customer service KPIs and drive...
maximize sales and stock health. Provide product and technical support to dealers and consumers (via Gorgias). Support new...
. Familiarity with Shopify, Gorgias, Klaviyo, or Loop is a plus. Work Environment This role is remote so you'll need a reliable...