Account Coordinator
experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: High school degree or GED...
experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: High school degree or GED...
experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: High school degree or GED...
experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: High school degree or GED...
-channel customer support (phone, SMS, chat, and email). Tech-savvy, with familiarity in Zendesk, Shopify, Gorgias, and Slack...
communication platform, Gorgias, including but not limited to: Regularly updating macros, tags, ticket fields, contact reasons... of e-commerce customer service experience;A Gorgias expert Deep familiarity with Shopify platform Loop expert a plus Superb...
. Onboard Gorgias software to improve social listening. Partner with Merchandising, Product, and Customer Experience teams...
record and track comments and complaints via Gorgias Cross function collaboration to problem solve Handling Returns...
of Tableau, Gorgias, or Shopify are a plus. Strong Communication Skills: You are perceptive, nuanced, concise and empathetic...
managing direct reports Gorgias, Zendesk or similar CRM experience required Previous Shopify or ecommerce platform experience...
client service platform, Gorgias;email;and phone) and quickly resolve any escalated client questions needing deeper... across owned channels, including website client service platforms (Gorgias), email, and phone. Provide “surprise & delight...