and actionable insights into an organization. Experience with Medallia, Power BI, Salesforce, or other similar VOC and analytical...
and act accordingly to minimize impact through regular customer meetings or proactively sourcing feedback through Medallia...
with all members who’ve submitted a bad rating for conference rooms, poorly rated a ticket, or submitted a negative Medallia response... fully meets the member's needs. Review all Medallia responses to understand areas of improvement and implement proactive...
Hotel team meeting. Focus the Housekeeping Department on their role in contributing to Medallia Scores. Monitor all V.I.P...
systems including CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Has deep understanding of P...
all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed...
all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed...
all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed...
is completed thoroughly and accurately. Monitor and follow up on all Medallia and online review comments related to front office.... Actively share reviews and Medallia scores with the Front Office team to create a culture of excellent service. Ensure overall...
of Medallia to ensure all members concerns are addressed in a timely manner Assists General Manager with bi-weekly payroll...