for an associate that is struggling to close and train them on how to handle objections and close sales. Reviews all Medallia Package...
objections and close sales. Reviews all Medallia Package Sales Surveys and responding to any Customer Care Agents requests...
a week. Maintains standards of cleanliness and a consistent guest experience as documented by Medallia, Service Reports...
Management system Must understand company’s Medallia program Pre-assign rooms according to guest request and preferences...
a week. Maintains standards of cleanliness and a consistent guest experience as documented by Medallia, Service Reports...
rooms regularly as part of the Room Check Program Spearhead Medallia efforts, including but not limited to: guest follow-up...
/process cancellations following procedures in place to retain member Assists GM with management of Medallia to ensure...
in place. Provide exceptional guest services. Closely monitor Medallia survey, gather information, and reply to the guests.... Run reports and notice trends in Medallia and Social/Google/Trip Advisor reviews. Create detailed report for Director...
of Medallia to ensure all members concerns are addressed in a timely manner Assists General Manager with bi-weekly payroll...
with management in analyzing and addressing team member opinion surveys, Medallia, shops and performance issues...