Assistant Manager – Front Office
, not limited to: FCS, Maximo, Kronos, BirchStreet, Medallia (Guest survey), and Opera. Language Skills: Ability to read...
, not limited to: FCS, Maximo, Kronos, BirchStreet, Medallia (Guest survey), and Opera. Language Skills: Ability to read...
in place. Provide exceptional guest services. Closely monitor Medallia survey, gather information, and reply to the guests.... Run reports and notice trends in Medallia and Social/Google/Trip Advisor reviews. Create detailed report for Director...
’ve submitted a bad rating for conference rooms, poorly rated a ticket, or submitted a negative Medallia response. Follow the... meets the member's needs. Review all Medallia responses to understand areas of improvement and implement proactive changes...
and build reports to interpret and communicate performance using tools like Adobe Analytics, Medallia, Fullstory, Power BI...
of Medallia to ensure all members concerns are addressed in a timely manner Assists General Manager with bi-weekly payroll...
management systems like Comply365 and customer feedback tools like Medallia. Experience in culture transformation and employee...
to close and train them on how to handle objections and close sales. Reviews all Medallia Package Sales Surveys and responding...
to close and train them on how to handle objections and close sales. Reviews all Medallia Package Sales Surveys and responding...
tools and supporting teams who use them (e.g., User Testing, Medallia, Qualtrics, dScout, other knowledge management systems...
like Comply365 and customer feedback tools like Medallia. Experience in culture transformation and employee engagement...