, and Teams;familiarity with data visualization tools (e.g., Tableau) preferred Experience with QA systems (e.g., NICE, Verint...
, etc...) and other call center-specific software / systems (i.e. CMS/IEX, NICE, VERINT, etc.). â— Supervisory and people-management skills...
, etc...) and other call center-specific software / systems (i.e. CMS/IEX, NICE, VERINT, etc.). â— Supervisory and people-management skills...
/ systems (i.e. CMS/IEX, Nice, Verint, Blue Pumpkin, etc.). Client relations. Leadership and people-management skills. Project...
/ systems (i.e. CMS/IEX, Nice, Verint, Blue Pumpkin, etc.). Client relations. Leadership and people-management skills. Project...
/ systems (i.e. CMS/IEX, Nice, Verint, Blue Pumpkin, etc.). Client relations. Leadership and people-management skills. Project...
, Verint, and March Networks knowledge preferred Banking experience a plus Valid driver's license Ability to maintain...
optimizing tools for large-scale operational impact. You have experience with WFM tools such as Assembled, Verint, Alvaria...
. Bring a proven track record of implementing and optimizing WFM tools and platforms (NICE, Verint, Assembled, Genesys...
Contact Center solutions such as Genesys, NICE, Verint, or Cisco. 2+ years of experience with SIP (Session Initiation...